In managing business technology, we are always talking about downtime--how expensive downtime is, how downtime hurts productivity, how there are a multitude of separate situations that can cause downtime. That kind of doom and gloom may not get you to act, but it may...

For the modern business, not having a backup system in place is inexcusable. If you use digital data to run your business, you need to protect the data you can’t replace by having it backed up regularly. Some businesses have been around long enough to have files that...

IT inventory management is the process of making sure that your information technology resources are maintained to be their most effective. Factor in what needs to be updated, which licenses are to be renewed, and whether your resources are helping you accomplish your...

Imagine a world where there wasn’t a singular dishonest being. Passwords would simply vanish from our everyday lives, as we would not be paranoid of a breach or other forms of cybercriminal activity. The harsh reality is this will never come into being. Even worse,...

If you use an iPhone, iPad, or any other Apple device, you’ve probably used iMessage. iMessage is the popular built-in messaging app. It’s Apple’s version of the text message, but it’s packed with great features that iPhone users have grown very fond of. We looked...

Do you run into a scenario like this in your work? You are out of the office and you are made aware of a situation that has resulted in an irritated client. You call the client to make things right, and you successfully smooth over the situation. A while later the...

Emails are quite possibly one of the most commonly used solutions in the workplace today. However, not everyone is using every capability that their email solutions offer - and it has led to a lot of time being wasted in the workplace. For this week’s tip, we’ll...

For the modern business, ensuring that you have contingencies in place will go a long way toward keeping you in business, if disaster strikes. One of the contingencies many businesses make, as part of a business continuity strategy, is a disaster recovery plan....

You’ve heard it over and over for the past several years: data loss is a disaster. A data breach can ruin your business. Ransomware is a business’s biggest enemy. Your reputation can never recover after a data breach. These statements may be redundant, but if you...